In this guide, we will explore how to identify communication breakdowns, analyze their root causes, and implement strategies to foster clearer, more effective communication. You will learn actionable tools, such as healthy people-based management, improved project planning, and enhanced visualization.

Andy Jassy, CEO of Amazon, in a company video stated this about employees returning to work – “I’m not asking – I’m telling you.” This aggressive and presumptuous comment is what led me to realize what a great divide there currently is between employers and employees in the United States.

For as long as I can remember, my career has been in business analysis. I love this work – digging into systems and processes, researching and troubleshooting, and analyzing everything. Then, solidifying processes, finding the trouble (getting it fixed), and making informed decisions/reports are some of my deliverables. It is satisfying and I am good at it. Yes, I am that computer nerd you have heard about.

With company resizing, causing changes in roles and responsibilities, pressure to increase profits, and remote working, there is a significant feeling of instability in the workplace. Management can either alleviate or add to this feeling based on how they communicate. Without clear communication, based on respect, encouragement, and understanding, a manager will not only render his/herself ineffective, but will cause employee dissatisfaction and possibly create a high turnover. With these things, however, they can excel as a leader and bring the company and the workforce into a place of success. Let’s look at three keys to productive communication.

Flyer outlining what Project 2025 is and how it translates into everyday American life.

I wanted to take a moment and turn down the volume and introduce you to the Presidential Cabinet Nominees. Some of these have already been confirmed. The rest appear to be going through with no apparent push back of any note.